Kemper Insurance Review
Kemper Insurance has experienced significant changes in recent years, particularly with the discontinuation of many policies. Here’s an updated look at what’s new with Kemper, their insurance offerings, and customer experiences.
What’s New with Kemper Insurance?
As of August 2023, Kemper Personal Insurance, which provided home and auto insurance for standard and preferred customers, has ceased offering new policies and is canceling existing ones. This change has led many policyholders to seek coverage elsewhere. However, Kemper Auto, which focuses on nonstandard auto insurance, remains available. This shift also impacts Kemper’s home insurance division, which has been shut down. The company still offers life insurance via Kemper Life, though.
Kemper Car Insurance Review
Kemper Auto offers car insurance primarily for high-risk drivers or those who may face challenges obtaining coverage from traditional insurers. It has garnered mixed reviews, with a Bankrate score of 3.2 out of 5. Key points to consider:
Pros:
- SR-22 Filing Available: Ideal for drivers needing to file an SR-22 due to a DUI or other driving offenses.
- Nonstandard Coverage: Offers coverage for drivers with international licenses, state IDs, and Matrícula Consular identification cards.
- Annual Policies: Simplifies policy renewal with yearly plans.
Cons:
- Higher Premiums: Kemper’s rates tend to be higher than the national average.
- Limited Coverage Options: Its coverage options aren’t as extensive as some competitors, and policies are sometimes underwritten by third-party companies.
- Poor Claims Satisfaction: Kemper received the lowest score in J.D. Power’s 2023 U.S. Auto Claims Satisfaction Study for the second year in a row.
Car Insurance Costs
Kemper’s car insurance rates are above the national average. For example:
- Full coverage: $3,182 annually, compared to the national average of $2,638.
- Minimum coverage: $1,198 annually, while the national average is $767.
For drivers with a history of accidents, DUIs, or tickets, Kemper may still provide more affordable options than traditional insurers, but their rates can be higher for those with clean driving records.
Age-Based Car Insurance Quotes
Kemper’s rates vary by age. For young drivers (age 16), the premium can reach up to $7,486 annually for full coverage, which is notably higher than the national average. However, rates decrease as drivers age:
- Age 18: $6,809 annually
- Age 25: $3,757 annually
- Age 30: $3,470 annually
Customer Satisfaction
Customer reviews on platforms like Reddit offer a mixed picture:
- Negative Experiences: One Reddit user complained about long delays and difficulty reaching Kemper claims adjusters after a car accident.
- Positive Experiences: Another user noted quicker claims processing with Kemper, particularly when their vehicle was involved in a claim with a Kemper driver.
Life Insurance Review
Kemper Insurance offers a variety of life insurance products, including:
- Whole Life, Term Life, and Guaranteed Issue Life: Suitable for different needs, including those with pre-existing conditions.
- No Medical Exam for Guaranteed Issue: A key advantage for individuals who have been declined for life insurance in the past.
Is Kemper Insurance a Good Company?
Kemper could be a good choice for high-risk drivers or those in need of nonstandard auto insurance. However, if you’re looking for comprehensive coverage options or a strong track record in claims satisfaction, it may be worth considering other providers. Despite its higher-than-average rates, Kemper still offers options that some drivers may find beneficial, particularly those with less-than-perfect driving records.
Final Thoughts on Kemper Insurance
Kemper Insurance is a solid option for high-risk drivers or those with unique needs (e.g., non-U.S. driver’s licenses). However, their auto insurance premiums are higher than the national average, and customer service, particularly around claims handling, leaves room for improvement. For standard drivers, it might be best to compare quotes from other insurers, as Kemper’s offerings have been reduced in recent years, particularly for home and standard auto coverage.
Want to know more about other insurances, Read our latest articles.
